Privacy Policy

This Privacy Policy explains how GlowPipeline (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, submit a form, book a call, or interact with advertising campaigns we operate. This template is provided for convenience and is not legal advice — have it reviewed by qualified counsel before use.

1. Information We Collect

Information you give us

• Contact details such as name, email address, phone number, clinic name, city, and revenue range.
• Information you provide on calls or in messages with us.

Lead data from advertising platforms

When we run advertising for a client, individuals may submit contact details through lead forms on platforms such as Meta (Facebook and Instagram). We process this lead data to enable prompt follow-up and consultation booking on behalf of the relevant clinic. We collect only the contact details needed for that purpose and do not collect clinical or treatment history through these forms.

Information collected automatically

• Device and usage data such as IP address, browser type, pages viewed, and referring URLs.
• Cookies and similar technologies, including advertising and analytics pixels (for example, the Meta Pixel and Google Analytics) used to measure and improve campaigns.

2. How We Use Information

• To respond to inquiries, schedule and conduct strategy calls, and provide our Services.
• To deliver, measure, and optimize advertising and lead follow-up on behalf of clients.
• To operate, secure, and improve our website and Services.
• To comply with legal obligations and enforce our agreements.

3. Legal Bases (GDPR)

If you are in the European Economic Area or the UK, we process personal data on the bases of your consent, our legitimate interests in operating and marketing our business, the performance of a contract, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.

4. How We Share Information

• With service providers (such as CRM, scheduling, hosting, email/SMS, and analytics vendors) who process data on our behalf under appropriate agreements.
• With the relevant clinic client when lead data is generated through advertising we operate for that client.
• With advertising platforms to deliver and measure campaigns.
• As required by law, or in connection with a business transfer.

We do not sell personal information for money.

5. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, to opt out of certain processing or “sharing” for targeted advertising, and to withdraw consent. Under the California Consumer Privacy Act (CCPA/CPRA), California residents may exercise rights to know, delete, correct, and opt out, and will not be discriminated against for doing so. To make a request, contact us using the details below. We will verify and respond as required by applicable law.

6. Cookies & Tracking Choices

You can control cookies through your browser settings and opt out of certain advertising cookies through platform and industry tools. Disabling cookies may affect site functionality.

7. Data Retention

We retain personal information only as long as necessary for the purposes described here, to comply with legal obligations, resolve disputes, and enforce agreements, after which it is deleted or de-identified.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

We are based in the United States and may process information in the U.S. and other countries. Where required, we use appropriate safeguards for cross-border transfers.

10. Children’s Privacy

Our Services are intended for businesses and are not directed to children under 16. We do not knowingly collect their information.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here with an updated “Last updated” date.

12. Contact Us

To exercise your rights or ask questions, contact [Owner Name] at hello@getglowpipeline.com, or write to [Mailing Address, Charlotte, NC].